Legal Centre
All of our policies and compliance documents in one place. Select a document to read it in full. These documents govern your use of the ElevateTech store and the sale of goods, and are provided under the laws of the Republic of South Africa.
Shopping & Products
- Returns & Refunds PolicyUnderstand your rights regarding returns, refunds, and replacements at ElevateTech.
- Shipping & Delivery PolicyHow ElevateTech processes, ships, and delivers orders across South Africa.
- Warranty PolicyThe manufacturer warranty and your statutory rights for goods supplied by ElevateTech.
- Credit Account Terms & ConditionsThe terms governing trade credit accounts extended by ElevateTech to approved business customers.
- Product Safety & Installation DisclaimerImportant safety information for safety-critical elevator components supplied by ElevateTech.
Privacy & Your Data
- Privacy PolicyLearn how ElevateTech collects, uses, and protects your personal information in line with POPIA.
- Cookie PolicyLearn about how ElevateTech uses cookies and similar technologies, and how to manage them.
- POPIA Data Subject Rights PolicyYour rights as a data subject under POPIA and how to exercise them with ElevateTech.
- Electronic Communications & Consent PolicyHow ElevateTech communicates with you electronically and your direct-marketing choices.
- PAIA ManualPromotion of Access to Information Act (PAIA) Section 51 manual for ElevateTech.
Terms & Website Use
- Terms & ConditionsRead the terms and conditions governing the use of the ElevateTech online store and the sale of goods.
- Acceptable Use PolicyThe terms on which you may access and use the ElevateTech website.
- Disclaimer & Limitation of Liability PolicyImportant disclaimers and the limitations of liability that apply to ElevateTech goods and the website.
- Intellectual Property PolicyOwnership of, and the terms on which you may use, ElevateTech intellectual property and website content.
- Website Security & Fraud Prevention PolicyHow ElevateTech protects the website and customers, and prevents and responds to fraud.